FAQ

HOW DOES THE PROCESS WORK? 

  1. Fill out the form on our Contact Us page or call us at (706)580-1821. We will select an agreeable date to schedule your initial consultation. 

  2. We will discuss your session in detail and show you all the ways you can maximize your images.

  3. Your customized "Modish Experience" begins with prepping the set, hair and makeup, review of your outfits (per package) and identifying your locations (per package), and then we begin the shoot.  

  4. We select the moments/images you want to display/share at your ordering appointment.

DO YOU PHOTOGRAPH YOUR SESSIONS IN STUDIO OR ON LOCATION?

Both. Modish Stills' sessions are shot both on location and in the studio. Depending on your Modish Experience (Petit, Prime, Exclusif, D'Elegance, or Ultime), we will customize your shoot per the options of your selected package.

Reminder: The consultation is where the details of each package and how they fit your vision will be explained.

WHAT IS A CONSULTATION?

This is when we meet with our client(s) prior to their session to go over all the details about their vision for their session. We discuss locations, ideas, time, weather, outfits, style, packages and rates, and all the details of the shoot and ordering appointment, so the day of your session we can provide you with a complete Modish Experience.

WHAT PAYMENT METHODS DO YOU ACCEPT?

Cash, Visa, MasterCard, Discover, and American Express

WHEN DO I GET TO SEE THE IMAGES FROM MY SESSION AND PLACE MY ORDER? 

The most important decisions in the portrait process occur during your ordering appointment. We ask that all of the final decision makers be present during this phase of the process. This is the appointment where all of the final decisions will be made. The ordering appointment will take place approximately 2 weeks after your photo shoot. It will be scheduled at your consultation. This is the time we collectively devote our full attention (between 1 and 2 hours) to selecting your images. We ask that you make all of the necessary arrangements for this appointment due to the detailed nature of it. At this appointment we will display your images via a slideshow. We will then help you select your customized images, groupings, books, and frames to fit your home, office, and gift ideas. This is where we believe Modish Stills sets itself apart from its competitors and fulfills the complete Modish Experience. 

HOW LONG WILL IT TAKE TO GET MY ORDER?

Your portraits will be ready for pickup approximately 2-4 weeks after the order is placed.  Quality takes time, so please allow us the time needed to provide you with the quality you expect from a custom photography studio. 

HOW LONG WILL YOU KEEP MY FILES?

All non-ordered images will remain in a hard drive dedicated to future use of the images per your need. All purchased images are archived for a period up to 2 years.

WHAT IF I NEED TO RESCHEDULE MY SESSION?

We understand that unexpected events come up such as illness, weather, travel delays or emergencies. Therefore, if you need to reschedule, please call us as soon as possible (at least 24-48 hours in advance). While our session fees are non-refundable, you may use it for a one-time rescheduled shoot (if called within the 24-48 hour window) to be scheduled within 6 months of your original appointment date. 

WHEN DO I PAY FOR MY SESSION FEE AND WHAT DOES THIS COVER?

Your full session fee payment is required at the time of booking. The session fee covers your time slot, the photographer, and portrait artist, the consultation fee, and ordering appointment time slot. This fee is non-refundable.

CAN I HAVE MY ITEMS SHIPPED TO ME?

Yes. A shipping and handling fee will be assessed at the time of your order if you would like your ordered shipped to a desired location. 

WHEN IS PAYMENT DUE FOR MY ORDER?

We require 100% of your order total before ANY part of your order is placed.  Balances must also be paid in full to receive ANY digital images or yearbook images. Orders are customized and are non-refundable.

WHAT IF I WANT TO MAKE A COPY OF MY IMAGE?

All images remain the property of Modish Stills. These images are protected by federal copyright laws. Duplication in part or whole (whether by scanning, screenshot, reprinting or other duplication means) is strictly prohibited and will be prosecuted by law.  This includes posting scanned/screenshot images to social media websites and/or platforms. 

WHAT IF I WANT TO USE IMAGES FROM MY SESSION IN MY YEARBOOK?

Images purchased can be provided for yearbook use upon payment of full balance.  Please choose those images at your ordering session.